Need help? We're here to assist you with any questions or issues you might have with Adweaver.
Quick Help
💬 In-App Help Command
Get instant help directly in Slack:
This command provides quick access to:
- Available commands and features
- Usage examples
- Common troubleshooting tips
📧 Email Support
Contact our support team directly:
Email: admin@wovedigital.co.uk
We typically respond within 24 hours during business days.
When emailing, please include:
- Your Slack workspace name
- A description of the issue or question
- Any relevant error messages
- Screenshots if applicable
Available Commands
Here are the main commands you can use in Slack:
/ad-copy
Generate AI-powered ad copy for various platforms (Google, Facebook, LinkedIn, etc.)
/keywords
Analyze and research keywords for your campaigns
/persona
Create detailed customer personas for targeting
/search-terms
Generate and analyze search terms for your campaigns
/dashboard
Get a secure link to access your web dashboard
/subscribe
View subscription plans and upgrade your account
Common Issues
Command not responding?
- Check that the app is installed in your workspace
- Ensure you have the necessary permissions
- Try typing the command again
- Contact support if the issue persists
Can't access dashboard?
- Use /dashboard to get a fresh access link
- Links expire after 4 hours for security
- Make sure you're logged into the correct Slack workspace
Usage limits reached?
- Free tier has monthly limits on features
- Use /subscribe to view upgrade options
- Limits reset at the start of each month
Additional Resources
- Privacy Policy - How we handle your data
- Terms of Service - Terms and conditions
- Contact Us - General inquiries
Feature Requests & Feedback
We love hearing from our users! If you have:
- Ideas for new features
- Suggestions for improvements
- Feedback on existing functionality
Please email us at admin@wovedigital.co.uk